About me

Combining Research, Design & Strategy

I have over 12 years of experience creating digital products, from apps and dashboards to websites and emails. I focus on user-centred solutions rooted in research, design thinking, and a deep understanding of both user and client needs.

With a background in design, development, and client engagement, I bring a collaborative, strategic mindset across every stage of a project.

I have over 12 years of experience creating digital products, from apps and dashboards to websites and emails. I focus on user-centred solutions rooted in research, design thinking, and a deep understanding of both user and client needs.

With a background in design, development, and client engagement, I bring a collaborative, strategic mindset across every stage of a project.

View my CV

About me

Combining Research, Design & Strategy

I have over 10 years of experience creating digital products, from apps and dashboards to websites and emails. I focus on user-centred solutions rooted in research, design thinking, and a deep understanding of both user and client needs.

With a background in design, development, and client engagement, I bring a collaborative, strategic mindset across every stage of a project.

View my CV

About me

Combining Research, Design & Strategy

I have over 12 years of experience creating digital products, from apps and dashboards to websites and emails. I focus on user-centred solutions rooted in research, design thinking, and a deep understanding of both user and client needs.

With a background in design, development, and client engagement, I bring a collaborative, strategic mindset across every stage of a project.

View my CV

Experience

Freelance UX/UI Designer

Working across multiple sectors including sports & betting, hospitality, and commercial. Delivering UX strategy, interface design, and scalable design solutions across websites, apps, and digital platforms.

2025–Present

2025–Present

Lead UX/UI Designer

STM Agency

Wide range of sectors including e-commerce, wholesale, travel, lighting, and law. App design, dashboards, UX reviews, and conversion-led websites.

2022–2025

2022–2025

UX/UI Designer

Diva Creative

Focus on designing behaviour change websites across health, education, and public sector.

2017–2022

2017–2022

Web Designer

Bluesky

Front-end design and development for automotive websites, working with major national car retailers.

2013–2017

2013–2017

Skills

Strategy

I start by understanding the problem before committing to a solution. Most briefs arrive with a solution already in mind. I prefer to step back, understand the problem, and make sure we're solving the right thing before moving forward.

I use research, stakeholder conversations and competitive analysis to uncover assumptions, identify constraints and find opportunities that might otherwise be missed. Before moving into design, I focus on creating alignment around what we're solving, who we're solving it for and how success will be measured.

Competitive Analysis

Discovery Workshops

Stakeholder Interviews

Information Architecture

User Experience

I design experiences that help people complete tasks with as little friction as possible. That starts with understanding how users think, what they're trying to achieve and where existing journeys are falling short.

I use user research, interviews, journey mapping and testing to shape experiences around real behaviours rather than assumptions. My goal is to make products feel intuitive, predictable and easy to use without users having to think about the interface itself.

User Research

User Interviews

User Testing

User Flows

Journey Mapping

Wireframing

User Interface

I turn ideas, requirements and user needs into interfaces that are clear, accessible and enjoyable to use. I care about hierarchy, consistency and the small details that help people understand what's important and what to do next.

Whether I'm designing a website, application or dashboard, I aim to create interfaces that look considered, feel cohesive and support the experience rather than distract from it.

UI Design

Responsive Design

Prototyping

Accessibility

Design Systems

Component Libraries

Design Systems & Operations

I build design systems that help teams work faster and more consistently. From component libraries and documentation to governance and design tokens, I create foundations that make products easier to maintain and scale over time.

Design Tokens

Documentation

Figma Libraries

AI & Emerging Tools

I actively explore new tools and technologies to improve the way I work. Whether that's using AI to accelerate research, generate ideas, prototype concepts or automate repetitive tasks, I'm interested in finding practical applications that create genuine value.

I see AI as a tool that enhances the design process rather than replacing it. The goal isn't to remove human judgement, but to spend more time solving problems and less time on manual work.

AI-Assisted Design

Prompt Engineering

Figma MakE

Claude Code

Selected Clients

© 2026 Matt Furness

© 2026 Matt Furness

© 2026 Matt Furness

© 2026 Matt Furness